梅西验厂长期改善计划缺少这5个关键描述导致客户不接受？

Macys梅西验厂就是客户或客户委托公证行对其所批准生产或准备建立合作伙伴关系的厂家所进行的检查与验收，以确保他们的合作伙伴符合他们的“行为准则”。查验的内容主要包括公司证件数据、管理模式、员工福利、产品质量、反恐安全措施以及作业场所、生产设施、消防设备、生活设施、环境卫生、厂房建设、饮食娱乐等各方面的审核。

在 中根据上述案例显示，其长期改善计划确认提到了（政策和程序，沟通，培训和技能，监督和跟踪）5 个部分，然而每项措施均缺少具体细节，只是泛泛而谈。请参考计划指南里的说明：每项措施至少应包含“谁（负责人）、何时、什么方式、实施频率、实施对象等”。请看下列红色评语：

1. Create the first aid policy  制定急救政策
a. Who drafted the policy? What information will be added to the policy? 谁负责起草？政策需要包含哪些主要信息？
 
2. Communicate this with all employees 与所有员工沟通
a. How will the policy be communicated? By what means? How often (please include details about frequency)? Who will be responsible for making sure that these policies are communicated across your company? 怎样沟通该政策？ 采取什么方式？多久一次？谁负责传达？
 
3. Provide training for first aider and employees  给急救员和员工提供培训
a. What kind of training will be provided (please include specific details)? Who will train the employees? Will all employees be trained on these new policies? How to train/by what means? How often? 提供什么类型的培训（主要内容）？谁负责培训？是否所有员工参加？通过什么形式培训？多久一次？
 
4. Admin. Department inspect the kits regularly  行政部会定期检查药箱
a. Who specifically in the Admin. Dept. will be responsible? How will this be monitored? What items should be inspected? How often is regularly (include specific details about frequency: e.g. monthly, quarterly, and yearly)?) 行政部哪位员工负责？怎样监管？检查什么项目？定期是指多久一次（如每月、每季或每年）？
 
5. Admin. Department will be responsible for this  行政部负责此改善
a. Again, who specifically in the Admin. Dept. is the responsible person and what is his/her title and position? How will details of all of the different steps of this corrective action plan be managed? 同样，行政部哪位员工总负责？他/她的职位是？如何管理每项措施的改善进度？

评语：Comment:

-立即改善行动已接受；Immediate Action is ACCEPTED;

-根本原因需要修改；Root Cause is INCOMPLETE and must be revised;

-长期改善计划需要修改。Corrective Action is INCOMPLETE and must be revised.